THE USEFUL STUFF
Good questions. Straight answers.
A few things worth knowing before your next wardrobe favourite arrives.
When can I expect my order?
US delivery is estimated at 5–12 business days in total: 1–3 business days to process your order, followed by 4–9 business days in transit.
Business days exclude weekends and public holidays. These are estimates, so occasional delays are possible. See delivery details.
Is US shipping free?
Yes — delivery to supported US addresses is free. Availability and timing can vary for remote and offshore locations. Check our shipping policy for the details.
How do I follow my order?
Once your order is dispatched, we’ll email tracking details where available. Tracking can take 24–72 hours to become active.
Visit Track Your Order for updates, or contact us if you need a hand.
Not quite right — can I return it?
You can request an eligible return within 30 days of delivery. Items should be in their original condition, unworn and unused apart from reasonable inspection or fitting, with tags attached where applicable.
Email info@marlowlabel.com first for instructions. Change-of-mind return postage is normally paid by you, and an international return may be required. Faulty or incorrect items are handled separately. Please read our Return & Refund Policy for conditions and exceptions.
What is Marlow Label all about?
Modern fashion that feels easy to make your own. We bring together clothing, footwear and accessories with a focus on style, comfort, quality and value — from everyday essentials to pieces with a little more character.
Explore our story.
How can I pay?
Our prices are in Dollar (USD). Choose from the card and digital-wallet options available at checkout; the options shown can vary by device and order.
You’ll be able to review your total before placing your order. Read our payment policy.
Still have a question?
We’re happy to help with orders, products, returns or styling advice. Email info@marlowlabel.com or use our contact form. We aim to reply within one business day.
Our team is available Monday–Friday, 8am–7pm, and Saturday, 8am–5pm, UK time. We’re closed on Sundays and UK public holidays.
Your next favorite look awaits.
Fashion has always been about more than what you wear. It's about confidence, self-expression and finding the pieces that make you feel like yourself.
That's what Marlow Label is for: womenswear and menswear that's easy to wear, easy to style, and shipped free to your door with tracking.
With love, Marlow Label ♡
Free Shipping
We offer free shipping for maximum customer comfort. Your satisfaction is important to us, which is why we offer smooth and free delivery.
30-Day Return Guarantee
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
100% Secure Payment
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.